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![Wifi Wifi](/uploads/1/2/5/8/125861926/443100606.jpg)
Wi-Fi Calling lets you call or text on Wi-Fi networks with your T-Mobile phone number, extending your coverage and keeping you connected!
Be aware these details are only for the T-Mobile Wi-Fi Calling. Calling and messaging from other apps (Skype, WhatsApp, Google Voice, etc.) may work over Wi-Fi or cellular data, but you must contact the app developer for help or billing.
On this page:
Set up Wi-Fi Calling
To use T-Mobile Wi-Fi Calling, you need:
- E911 address: Before you can use Wi-Fi Calling, you need to set up an E911 address on your account in case your location doesn't show up automatically to a 911 dispatcher. Learn how to set up your E911 address.
- Active account: The service connects through T-Mobile service and uses your phone number, so your account must be active.
- Phone that supports T-Mobile Wi-Fi Calling:
- Wi-Fi Calling is included on most T-Mobile devices. Check the Devices page to look up your phone.
- Some manufacturers state their devices have T-Mobile Wi-Fi Calling. Most of these devices work without any problems, but T-Mobile cannot guarantee their service unless you bought the device from us.
- Wi-Fi internet access: You must be able to use the internet on a Wi-Fi network.
- Requires a minimum of 2 Mbps for upload and download speeds.
- Satellite internet and cell phone hotspot are not supported.
- For detailed requirements, see: Wi-Fi Calling on a corporate network.
To set up T-Mobile Wi-Fi Calling on your device, open the Devices page, select your device, and use the help there.
Billing for Wi-Fi calls and messages
What you're doing | What you're charged on Wi-Fi Calling |
---|---|
| If you have an unlimited plan:
If you have a plan without unlimited, calls and messages count against your plan limits. |
Calling to international (non-U.S.*) phone numbers | When you're in the U.S. Wi-Fi calls placed to other countries are subject to your plan's long distance charges. Check stateside international rates for long distance fees. When you're outside the U.S. (international roaming) If you have an unlimited plan:
If you don't have an unlimited plan, calls to other countries are charged at World Class Calling rates. |
Sending messages to international (non-U.S.*) phone numbers | When you're in the U.S. Messages sent while connected to Wi-Fi Calling are subject to your plan's long distance charges. Check stateside international rates for long distance fees. When you're outside the U.S. (international roaming) When in a Simple Global country, messages are not charged for roaming. When on a cruise ship/ferry network, airline (in-flight) network, or any countries not on the Simple Global list, sending message to any countries not on Simple Global costs $0.50 for roaming. |
Data or Internet usage | Nothing. Data usage over Wi-Fi doesn't use the T-Mobile network. We don't see it or charge for it. |
Connecting through a VPN | A Virtual Private Network (VPN) connects you securely to a network of other computers. While connected, your Internet usage goes through that network, wherever it's located. When VPN connects your device to another country the first time, you'll receive a standard Welcome SMS, and you must enable data by dialing #RON#. Even if you're in the U.S. or a Simple Global country, you may be charged World Class rates. |
*Or home area, if your plan includes calls and messages to Canada and Mexico.
Prevent unexpected charges when travelling abroad
Be warned... if your Wi-Fi connection drops for a moment or you move outside its range, your calls may switch to cellular networks. This means unexpected charges if you're in another country.
To avoid accidental charges:
- Make sure your device shows a Wi-Fi Calling icon in its status bar before making calls or sending messages.
- Try one the following, if your device supports it:
- Set Wi-Fi Calling to handle all calls, which will turn off the device's cellular connection. See device common procedures for Wi-Fi Calling, and look for the Wi-Fi only or Never use Cellular Network setting.
- Set Airplane mode to on, then turn on Wi-Fi and Wi-Fi Calling.
- Turn off roaming data in device settings. For more information, see International roaming services. (May still allow some types of data, as designed by your device manufacturer.)
- You will lose service when moving out of Wi-Fi range.
- This does not prevent charges from international VPN networks and VPN connections. See Billing for details.
Faster, stronger, smarter home WiFi.
Better WiFi. Everywhere.Smart speaker. Smarter WiFi.
Better WiFi. Everywhere.Better WiFi in more places.
Orbi delivers WiFi the way it should be—fast, reliable WiFi without dead zones and lag. Easy to set up and use, stream with superfast speeds on all your devices.
A WiFi superhighway
Stream at high quality without buffering. With award-winning tri-band mesh WiFi technology, you always get the fastest internet speeds available.
Give your home a WiFi hug
Orbi blankets the whole home with steady WiFi so you can stream wherever you want, without worry. No more running around looking for a stable internet connection.
Ready. Set. Stream.
Orbi makes WiFi easy. It takes minutes to set up with the Orbi app and already works with major Internet Service Providers so you can enjoy better WiFi sooner.
The two-unit Orbi kit is faster and easier to set up than every three-unit kit we tested…
Orbi gives you the most bang for your buck, with impressive throughput speeds, Multi-User Multiple Input Multiple Output (MU-MIMO) simultaneous data streaming, and a lot more management options...
…Netgear Orbi delivers in spades, quite literally solves the problem of dead spots and it does so with uncompromising performance.
Orbi simply blows away its 'mesh' competition…
Netgear’s New Mesh Router Promises Blistering Speeds
Netgear Orbi promises to rid your home of WiFi dead zones
Easily set up your Orbi WiFi and monitor devices connected to your network.
Put the internet on pause for a specific device or the entire home. A handy feature especially during dinner and bedtime.
Run a quick test to make sure you're getting the best internet speed from your service provider.
Set bedtimes, time limits, and reward your children with later bedtimes and longer time limits. Orbi comes with Circle® on NETGEAR so parents can have peace of mind.
Orbi WiFi Systems are designed for any size home. From apartments and lofts to single family homes and sprawling estates. Find your Orbi here .
Orbi Tri-Band Mesh WiFi Router (RBR20)
Add-on Orbi Satellite (RBS50)
Add-on Orbi Outdoor Satellite (RBS50Y)
Orbi Voice Add-on (RBS40V)
- Yes. Orbi works with major ISP's like Xfinity, Spectrum, COX, etc…
- Click 'Buy Now' on the product page to see the retailer's prices.
- No, there is no monthly fee to own/use an Orbi WiFi System. Orbi replaces your current WiFi router and connects to your high speed modem from your monthly Internet Service Provider.
- All our Orbi Systems are great! The best one for you depends on what you need for your home. Our Orbi Finder can help you find the right Orbi for you!
- Yes, you need a modem. Orbi works with your existing gateway or modem. However, Orbi Cable WiFi System (CBK40) acts as both a modem and a router and can replace your existing cable modem or cable gateway.